Engagement Manager, Professional Services Sales

Job Description

• Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies • Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work • Partner with a best-in-class sales organization and work effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB • Have a solid sense of ownership, driving all deals or technical scopings from inception to closure • Manage the Professional Services pipeline for bookings and revenue forecasts for your region • Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks • Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.) • Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery • Proactively seek opportunities to support and mentor other team members and share best practices • Have situational awareness and react appropriately in group settings

Qualifications

• A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience • A minimum of 5 years experience in the sale of Professional Services and/or technology solutions at an enterprise software company • Experience as an architect, consultant, project manager, or Professional Services manager • General knowledge of Databases (RDBMS, SQL, NoSQL) • Experience and knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall) • Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, GCP, Kubernetes, Openshift • The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays • An ability to scope and estimate projects • Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings • Ability to travel for key engagements and team offsites

Benefits

• equity • participation in the employee stock purchase program • flexible paid time off • 20 weeks fully-paid gender-neutral parental leave • fertility and adoption assistance • 401(k) plan • mental health counseling • access to transgender-inclusive health insurance coverage • health benefits offerings