People Operations Manager

Job Description

• Work closely with the Global Head of People and the leadership team to help execute on our People roadmap • Consult with leaders and teams on talent development strategies and enhancing overall organizational effectiveness • Develop or recommend systems and processes to drive continuous learning and knowledge-sharing across the organization through the lenses of transparency, growth, and scale • Proactively lead the execution and implementation of People initiatives, including, performance management, benefits and compensation, equity & inclusion, and supporting culture and workplace and employee experience. • Provide effective guidance and coaching to leadership and employees in the resolution of employee relations issues in compliance with company policies, practices, and values • Help leaders develop and retain the talent needed to achieve business and growth objectives • Work in partnership with labor and employee relations to resolve employee relations issues in a timely manner, mitigating risk • Work closely with the People Operations team to ensure that consistent policies, programs and practices are followed across the organization • Support talent growth and development for staff • Advise employees requiring HR support and/or guidance • Manage people operations processes and programs onboarding/offboarding, including people process and administrative work • Complete special projects and other duties as assigned

Qualifications

• Bachelor's degree • Minimum of 7 years of People & HR experience, with 5+ years as a People/HR Business Partner • Strong EQ and sense of empathy, with a keen ability to prioritize employee wellness while also driving organizational effectiveness • Experience with and utilizing Human Capital systems, Google Suite, business applications, Intermediate level experience with excel and creating reports and presentations • Thorough understanding of relevant local, state and federal employment laws and People & Culture trends • Experience applying best practices around coaching, employee engagement, and change management • Proven track record of identifying people problems and using strategic skills to drive and influence appropriate solutions • Ability to work independently and come up with creative solutions • Ability to balance strategic leadership responsibilities with a bias towards action - you have experience with managing both short-term and long-term goals • Demonstrated commitment to diversity, equity, inclusion and accessibility

Benefits

• Options for 100% company paid medical, dental, and vision coverage for employees and dependents (for US employees) • Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA) • Life, AD&D, Short and Long Term Disability Insurance • Aflac Critical Illness, Accident Insurance & Hospital Indemnity Insurance • MetLife Legal Plan(s) & Pet Insurance • Farmers GroupSelect Auto & Home Insurance • 401(k) with 3% company matching • Professional development reimbursement • Unlimited PTO • Hybrid work opportunities • Daily catered lunches in our San Francisco office