Senior Manager, Solutions Architect

Job Description

• Lead and grow a skilled group of senior level Solution Architects, providing ongoing support and ensuring their technical expertise shines during customer engagements • Collaborate closely with Account Management, Business Development, and other technical teams to strategize and tailor our approaches to meet customer requirements • Act as the technical sponsor and advisor for our customers, developing strong relationships with their executive and management teams throughout the sales lifecycle • Gain a deep understanding of market trends and customer challenges to influence Cohere's product roadmaps and solutions • Investigate and address any technical obstacles related to deployment, data, or workflow, and provide clear scoping for solutions • Become an expert on Cohere's technology, features, and solutions & effectively communicate our value proposition to both senior level business and technical audiences • Roll up your sleeves and contribute where necessary while mentoring and developing the Solutions Architect team. Support efforts to expand the team & hire top talent

Qualifications

• 7+ years of leadership experience in pre-sales (managing a team of direct reports) and 10+ years of experience in a customer-facing technical pre/post-sales Solutions Architect or Sales Engineer role • Experience in a fast-scaling startup or a combination of startup and established company environments is preferred • A proven track record of delivering AI, ML, and NLP solutions to clients in various industries • Proficiency in cloud-native solutions and experience driving GTM motions • Strong people leadership skills along with proven experience managing and mentoring a driven and highly technical pre-sales team in a high-performance environment • Fundamental knowledge of Machine Learning, AI, NLP, and Large Language Models (LLMs) • Hands-on experience with Python, Jupyter Notebooks, and version control/Git • Excellent communication and relationship building skills

Benefits

• Competitive salary • Comprehensive health benefits • Opportunity to work with cutting-edge AI technologies • Fast-paced and collaborative work environment • Career growth opportunities