Senior Product Marketing Manager

Job Description

• Be a strategic partner to our Product team throughout the product development lifecycle by providing customer and market insights and collaborating on solutions • Own positioning, messaging, and go-to-market strategy for new feature launches and partner with Product and GTM teams to drive adoption • Create content and campaigns that help customers understand and unlock Front’s value including written guides, tutorial videos, webinars, customer stories, and more • Leverage customer research, product usage analysis, and market feedback from customer-facing teams to understand product use cases and communicate them externally • Enable our GTM teams to convey Front’s value, drive product adoption, and uncover expansion opportunities through internal training materials and customer-facing collateral • Collaborate with the broader Marketing team to tell the Front story, strengthen our differentiation in the market, and highlight our customers’ success across our website, blog, social, and other external channels

Qualifications

• 8+ years of overall work experience, with a minimum of 5 years of experience in product marketing, ideally within B2B SaaS • A strategic collaborator with Product teams with a passion for the customer — getting into the nitty-gritty details to uncover customer needs, craft compelling narratives, and enable customers to find success • A skilled writer and communicator who can make complex concepts accessible and loves helping customers understand and get value from software at scale • An organized, structured thinker who manages projects efficiently to successful outcomes while empathetically driving alignment with cross-functional partners • A keen attention to detail and quality with high standards for the work you deliver • A big plus, but not required: experience with and passion for the customer experience software space

Benefits

• Competitive salary • Equity (we are post-series D & backed by some of the best VCs in the US) • Private health insurance fully covered by Front • Flexible Fridays - learn more here! • Flexibility to work from home 3 days/week (unless posted as a full-remote role) • Mental health support with Modern Health • Family planning support with Maven