Platform Operations Manager

Job Description

• Manage ad operations team; ensure campaign and tracking set-ups are accurate and timely to meet internal and external marketing deadlines • Learn and be a master of our proprietary platform; have a hands-on approach to setting up offers, campaigns, tracking and attribution, ringpools, A/B tests, etc. anything to help the team and the business in executing initiatives accurately and efficiently • Be able to advise on all things tracking and attribution related • Develop and maintain efficient ad operations workflow and processes to streamline campaign setup, trafficking and reporting • Coordinate with internal teams and external partners to gather campaign assets and specifications • Utilize data analytics tools and ad platforms to track campaign performance, analyze data, and identify opportunities for optimization • Set up and management of call campaign scripting using Twig and continuous iterations on scripting flows and language and running split tests • Setting up client accounts and campaigns in the Datalot system • Monitor live campaigns ensuring everything is working as expected and resolve or escalate issues with live campaigns • Continuously assess and identify opportunities to streamline processes and improve operational efficiency • Implement best practices, standardized methodologies, and automation tools to enhance cross-functional collaboration and scalability • Collaborate with product managers and engineers to define product requirements, prioritize features, and drive product roadmap initiatives • Facilitate communication and alignment between product, engineering, design, and other stakeholders throughout the product development lifecycle

Qualifications

• 4+ years of experience in digital advertising operations, with a proven track record of managing complex campaigns and driving results • 4+ years of experience in working with the CAKE platform (or something equivalent – proprietary CMS systems) • 4+ years of experience in working with affiliate marketing platforms (CJ, IR, etc.) • 4+ years of experience in working with Google Tag Manager, Google Analytics • 3+ years of experience in working with JIRA • Proven track record of managing digital operations projects (with hands-on experience working in various tracking platforms), driving operational efficiency and delivering results • Deep understanding of ad serving technologies and industry standards • Familiarity with SOAP, JSON and XML formats • Able to absorb information quickly, turning complex ideas digestible results • Critical thinker, with the ability to roll up your sleeves and get creative • Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet tight deadlines. • Excellent analytical and problem-solving abilities, with a keen attention to detail and a data-driven approach to decision-making • Exceptional communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and influence stakeholders at all levels

Benefits

• Competitive salary + semi-annual bonus • Unlimited PTO – take a break when you need it! • 401(k) company match plan – fully vested day 1 • Outside patio overlooking Playa Vista + cabanas, firepits & working grills • Monthly happy hours, catered lunches + daily food trucks • Award winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA) • Fully stocked kitchens with snacks & drinks • Breakroom supplied with games, couches, workout equipment + weekly in-office exercise classes hosted by professional instructors (yoga, kickboxing & circuit training) • Free onsite gym + locker rooms • Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.) • Monthly team outings (ball games, casino night, hikes, etc.) • Career growth – we enjoy promoting from within!