Social Media Community Specialist (Contract)

Job Description

• Contribute to and learn from a team of social media experts • Participate in community management, sharing best practices and monitoring channels • Copywrite and post creative responses for comments on social posts that channel the brand voice and tone • Facilitate positive community discussion on social channels • Moderate and flag comments that may put the brand at risk or speak to a community challenge or crisis • Identify brand advocates when possible, engage creators and influencers when relevant • Implement, track, and report on KPIs to measure performance against strategic goals, identify emerging trends, and provide insights about the drivers of performance • Schedule posts from the social media content calendar into a social media management tool or platform, ensuring quality and brand guidelines are met • Educate the client and internal teams on social media marketing best practices • Add to Bounteous' social media and social strategy thought leadership • Participate in guiding client visioning for how social channels should mature and the client's social goals

Qualifications

• 2+ years of social media experience • Strong grammar skills and a passion for accuracy • Confidence to implement and optimize community strategy for brand(s) • Unquenchable curiosity and passion for social platforms and trends • Examples of designing social media monitoring and community management strategy may be required • Experience building reports with social media metrics • Global marketing experience is a plus • Agency experience preferred

Benefits

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