Sr. Product Designer - Admin Experiences (Remote Eligible)

Job Description

• Lean in and take ownership of delivering quality experiences. • Elevate the status quo by setting a high bar for ideas, craftsmanship, and quality. Because “good enough” will never be enough. • Listen, learn, define problems and propose iterations to address experience gaps within the limits of business and technical constraints. • Dig deep into user needs and goals and articulate them with a range of audiences. • Create artifacts that demonstrate the intended customer experience. • Rapidly iterate on designs to test hypotheses and experiment on the most effective solutions. • Craft pithy narratives to bring stakeholders along throughout the design process. • Provide detailed design specifications to ensure engineers can effectively and efficiently implement proposed experiences. • Work effectively with your product partner to define and refine user stories and acceptance of done. • Co-author docs that articulate what problem you are solving, why, the impact, possible solution hypotheses and how you will measure success. • Support your research partner(s) by helping to conduct usability testing for non-ambiguous experiences and incorporate user and team feedback. • Attend Engineering ceremonies to ensure they are supported as they deliver high quality experiences. • Be open-minded to supporting other duties where as necessary (such as tasks that drive knowledge sharing or streamline UX processes). • Support other duties as assigned.

Qualifications

• 5+ years design experience • Growth mindset • Passion for Software as a service (SaaS) and Collaborative work management (CWM) • Experience designing complex interactions, dashboards, and enterprise admin tools. • Experience and passion for working with complexity and driving simple solutions • Experience and passion for approaching problems with a system mindset • Excellent interpersonal and communication skills – you have the ability to effectively bring people along the journey, foster collaboration and get things done • Ability to clearly articulate the problem, hypothesis, diverge/explore different ideas, work within constraints and articulate design rationale • Ability to proactively solicit and provide feedback in order to continually evolve thought and craft • Experience working with researchers and conducting user research • Degree in Design (Interaction, Product, Communication, HCD, or related) or experience doing such things • Expert in Figma (both static mocks and interactive prototypes) • Experience with Agile methodologies

Benefits

• HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees • Equity - Restricted Stock Units (RSUs) for eligible roles • Lucrative Employee Stock Purchase Program (15% discount) • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Incidental Sick Leave • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to LinkedIn Learning online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific)