Sr Community Fulfillment Specialist

Job Description

• Organize, oversee, and monitor the company's swag program. • Work closely with our Creative & Brand team to determine and continually evolve our swag and fulfillment offerings to customers and ‘Bits, thinking outside the box. • Develop strong relationships with key stakeholders to effectively determine and prioritize swag needs and propose solutions. • Collaborate closely with Finance, Legal, People, etc. to evaluate and approve swag requests and track budget usage. • Establish and oversee the process to order and fulfill swag requests. • Continually look to better our process and documentation, as well as manage internal and vendor communications. • Develop strong relationships with our vendors, becoming an expert in the tool to champion the program and platform. • Monitors orders to ensure swag is delivered on time and inventory levels are maintained. • Monitor internal swag usage to ensure it follows process and brand guidelines. • Manage & Scale 1Password’s online Swag Shop. • Oversee budget for all customer gifting initiatives. • Assist and support the team with initiatives and programs as required.

Qualifications

• 3+ years professional experience in an operational or project management role. • Experience managing multiple priorities and projects and moving them forward successfully • Demonstrated ability to manage multiple internal stakeholders of all levels of seniority. • Experience managing external vendors. • Demonstrated ability to adapt quickly in a high growth and fast-moving environment. • Strong skills in organizing, budgeting, communication, and interpersonal relationships.

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service