Marketing Operations Manager

Job Description

• Fully owning prospect database architecture, including mapping of contacts/accounts, required fields, and rules and processes for adding new data across various teams • Building a best-in-class prospect database that sales and marketing teams leverage to most effectively reach potential customers • Continuously enriching databases both through purchase of data from 3rd parties, consolidation of internal datasets, and by directing an internal offshore team • Owning infrastructure for segmentation, scoring, and sales handoff, ensuring the most effective marketing and sales team outcomes • Driving reporting and insights on database, marketing, and sales activities, including database improvement, lead warming, and sales hand-offs • Owning the inputs that feed Zocdoc’s Marketing, Sales, and Financial forecasts surrounding our marketing and prospecting efforts

Qualifications

• 5+ years of experience in marketing operations, commercial operations, or revenue operations • Experience building, managing, and growing prospect and customer databases • Experience owning lead scoring and marketing tools that integrate with customer databases • Excellent analytical and problem-solving skills • The ability to prioritize tasks and projects, multitask, and manage time efficiently • The mentality of an entrepreneur/owner and a strong bias to action • A 4 year bachelor degree, preferably with a business or analytical focus • Superb communication skills. You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success

Benefits

• Flexible, hybrid work environment • Unlimited PTO • 100% paid employee health benefit options • Employer funded 401(k) match • Corporate wellness programs with Headspace and Peloton • Sabbatical leave (for employees with 5+ years of service) • Competitive parental leave • Cell phone reimbursement • In office perks including: • Catered lunch everyday along with snacks • Commuter Benefits • Convenient Soho location