posted May 30
Customer Support Specialist
Job Location: Albany, New York
Job Description
• Provide tier 2 support for application issues • Assist with identification of root causes and provide possible solutions • Engage cross-functionally to contribute to development prioritizations, proposals, SOWs and client implementations
Qualifications
• Bachelor’s degree or equivalent experience in Computer Science • 4+ years SQL experience • Technical Customer Support or Client Support experience • Solid data management experience using Excel, Access MS SQL Server • Excellent organizational skills
Benefits
• Compensation reflective of experience • Equal opportunity employer • E-verify for all new hires
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