Account Manager

Job Description

• Serve as the primary liaison for existing groups, maintaining positive relationships, and driving group satisfaction and retention • Attend virtual and in-person client meetings across Georgia to build relationships with groups, conduct education meetings, and provide enrollment support • Proactively identify potential obstacles to group success and collaborate with internal teams to develop strategic solutions • Collaborate closely with internal teams to ensure seamless implementation and optimize the group experience • Oversee resolution of escalated issues by responding swiftly and managing client inquiries, concerns, and requests • Be a part of a cutting-edge, fast-growing team

Qualifications

• 3+ years of experience in account management in health insurance or employee benefits • Strong track record of successful account management and retention • Excellent communication, organization, and relationship-building skills • A strong sense of ownership, a bias for action, and superior problem-solving skills • Ability, and excitement to work in a fast-paced dynamic startup environment • Current Georgia State Health and Life insurance license in good standing (Preferred) • Bachelor's Degree

Benefits

• Competitive salary, bonus opportunity, and equity package • Comprehensive Medical, Dental, and Vision benefits • A 401k retirement plan • Paid vacation and company holidays • Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.