Senior Software Engineer, Agent Experience

Job Description

• Lead successful cross-team and/or multi-quarter, multi-engineer projects • Move quickly to drive both existing and greenfield projects forward, while always keeping our end users in mind • Proactively search out ways to expand impact that extends well beyond the Jira board • Provide leadership experience with code release process, deployment orchestration / rollout mechanisms, logging, instrumentation, monitoring, and alerting in a microservices environment • Autonomously analyze and solve complex problems related to agent and borrower experience

Qualifications

• 7+ years of professional experience as a full-stack engineer • 4+ years of professional experience developing customer facing web applications and/or in a product facing position • Proficiency in one or more programming languages and some hands-on experience with a JavaScript framework, such as React. We primarily use Ruby (Rails) and Kotlin, but are open to experience with different stacks • Experience in a tech lead type of role, leading significant projects (3+ months) and driving technical decisions • Experience with designing, developing, and deploying microservices-based applications. • Prior experience or demonstrated enthusiasm for working on internal tools with direct access to your users • Ability to thrive both in self-directed work environments and in collaborative settings, contributing positively to team dynamics. • Experience with Ruby on Rails and React or NextJS

Benefits

• Competitive Compensation (base + bonus & equity) • Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart • 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings • Employee Stock Purchase Plan (ESPP) • Life and disability insurance • Generous holiday, vacation, sick and safety leave • Supportive parental, family care, and military leave programs • Annual wellness, technology & ergonomic reimbursement programs • Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering • Catered lunches + snacks & drinks when working in offices