Customer Support Representative

Job Description

• Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA. • At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers. • Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

Qualifications

• Bachelor’s degree, preferably in life sciences or related field. • 1-2 years work experience in biotech industry. • 2+ years customer-facing experience. • Excellent verbal and written communication skills. • Attention to detail. • Able to multi-task, prioritize, and manage time effectively. • Strong computer skills, familiarity with G-Suite, preferably including Salesforce. • For Singapore position: Familiarity with Asia region import / export logistics and compliance.

Benefits

• In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.