Product Manager, Platform

Job Description

• Develop a deep understanding of our users needs, our operational landscape and our competitors. • Build and execute on the product roadmap to create new drivers and remove barriers to make Chime the preferred financial account for our customers. • Have a strong analytical background and understanding of the impact that the work you are executing is delivering on company metrics • Work collaboratively with user research, engineering, design, operations, compliance, marketing and other teams to build features collaboratively and inclusively. • Develop experiments and research plans to identify product opportunities and prioritize your roadmap. • Ship minimum-loveable-products that deliver a quality customer experience.

Qualifications

• Strong Empathy for users and an aim to discover and resolve their pain points. • Deep curiosity. You enjoy going deep into the data, asking more “whys” in the qual, and you strive for a better understanding of what it means to meet users where they are. • An owner’s mentality - you don’t shy away from the hard stuff. • Willingness and judgment to make hard product prioritization decisions and ability to rapidly learn from mistakes. • Experience translating complex, confusing, frustrating concepts and systems into simple, elegant, understandable experiences. • Strong collaboration in team environments but able to act quickly as the decision-maker • 5+ years of experience as a product manager. Consumer Tech experience is a plus.

Benefits

• Competitive salary based on experience • 401k match plus great medical, dental, vision, life, and disability benefits • Generous vacation policy and company-wide Take Care of Yourself Days • 1% of your time off to support local community organizations of your choice • Mental health support with therapy and coaching through Modern Health • 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents • Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more. • Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit • A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote • In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too! • A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress