Salesforce Admin

Job Description

• Serve as the primary point of contact for Salesforce user support, including resolving user issues, answering questions, and providing guidance on Salesforce best practices. • Perform regular system maintenance tasks, including user management, security settings, and data maintenance activities. • Configure and customize Salesforce to meet business requirements, including creating custom objects, fields, workflows, and reports. • Collaborate with stakeholders to gather and analyze business requirements, and translate them into technical solutions within Salesforce. • Conduct user training sessions and create documentation to promote user adoption and proficiency in Salesforce. • Perform data analysis and validation to ensure data integrity and accuracy within Salesforce. • Assist with the implementation of new Salesforce features and functionalities, including testing and rollout activities. • Collaborate with cross-functional teams, including developers, business analysts, and project managers, to support Salesforce-related initiatives and projects.

Qualifications

• Bachelor's degree in Computer Science, Information Systems or related field. • Minimum of 2 years of experience as a Salesforce Administrator, with a focus on user support and implementation. (Hands-on) • Strong understanding of Salesforce configuration, including custom objects, fields, flows, and reports. • Demonstrated ability to be a team player, with a collaborative mindset and willingness to assist colleagues as needed. • Excellent communication and interpersonal skills, with the ability to effectively interact with users at all levels of the organization. • Strong analytical and problem-solving skills, with a focus on providing timely and effective solutions to user issues. • Ability to work independently and collaboratively in a fast-paced, dynamic environment. • Salesforce Administrator certification - advantage.

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service