Salesforce CRM Applications Manager

Job Description

• Manage a team of 3 professionals, providing guidance, mentorship, and performance management.• Oversee the design, development, testing, deployment, and maintenance of Salesforce CRM applications and integrations.• Collaborate with and work closely with business stakeholders to understand their needs and translate them into system requirements.• Manage the testing and deployment of new features and enhancements.• Provide training and support to users to ensure the effective adoption and use of the system.• Monitor system performance and usage, and proactively identify and address issues.• Stay up-to-date with the latest Salesforce releases and evaluate their potential impact on our system.• Ensure compliance with security and data protection regulations and implement best practices for data security and privacy.• Define and implement best practices, standards, and policies for Salesforce CRM development and administration.• Monitor and troubleshoot Salesforce CRM performance, security, and data quality issues.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field.• At least 5 years of experience in managing Salesforce CRM systems.• Strong understanding of Salesforce architecture, data model, and capabilities.• Experience in designing and implementing custom solutions on the Salesforce platform.• At least 5 years of experience in Salesforce CRM development and administration, including Apex, Visualforce, Lightning, SOQL, and API integration.• At least 3 years of experience in managing a Salesforce CRM team in a fast-paced SaaS startup environment.• Strong knowledge of Salesforce CRM best practices, architecture, security, and governance.• Excellent communication, collaboration, and problem-solving skills.• Ability to work independently and manage multiple projects and deadlines.• Excellent project management skills, with the ability to manage multiple projects simultaneously.• Salesforce certifications are a plus.

Benefits

• Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program.