Backend Engineer

Job Description

• Design, develop, and maintain scalable and efficient APIs that connect our backend systems to Customer Data Platforms, CRM, marketing channels, such AWS Connect, Kustomer, Iterable to support personalized customer experience • Work closely with our CustOps team to leverage the customer data platform for enhanced data-driven decision-making • Implement secure data access and transfer protocols to ensure the integrity and confidentiality of sensitive data while establishing data connection for Customer Operations related automations • Collaborate with product and engineering teams to define requirements, set timelines, and deliver high-quality technical solutions

Qualifications

• Proven experience as a developer with a minimum of 3+ years of experience • Experience in backend development with a strong understanding of API design and management • Experience with Java or TypeScript • Experience in any relational databases such as MySQL, PostgreSQL, or MSSQL • Experience in ETL processes and distributed data management. Proficient in database technologies and adept at developing APIs that integrate multiple datasets and data schemas • Experience in integrating with external APIs and building custom third-party integrations • Familiarity with cloud services (AWS, Azure, Google Cloud) and their managed services • Knowledge of best practices in data security and privacy • Effective communication skills, including the ability to articulate technical concepts to non-technical stakeholders and influence decision-making at all levels of the organization • Proven project management skills with the ability to prioritize tasks, manage multiple initiatives concurrently, and meet deadlines in a fast-paced environment

Benefits

• Competitive salary packages • Comprehensive medical, dental, vision and life insurance benefits • Wellness perks • Paid parental leave • Generous Paid Time Off • Learning and Development resources • Flexible working hours