Senior Programmatic Operations Manager

Job Description

• Client & Partner Management: Serve as the primary contact for select programmatic clients, building and maintaining strong relationships through regular communication and strategic insights. Similarly, drive the success of our supply-side partners on the exchanges, ensuring their performance metrics are met and exceeded. • Performance Optimization: Analyze performance data from our exchanges, identify opportunities for growth, and implement actionable insights to enhance both client success and platform efficiency. • Issue Resolution & Technical Expertise: Proactively identify and solve technical and business problems, enhancing platform integrity and client satisfaction. Act as a content guardian, ensuring the integrity and compliance of platform content. • Collaboration & Education: Lead educational sessions with partners to maximize their use of exchange demand. Collaborate across multiple functions within the organization to foster knowledge sharing and promote the value of our exchanges. • Revenue & Metrics Tracking: Responsible for forecasting, tracking, and achieving key account metrics and performance goals. Develop and present detailed Quarterly Business Reviews (QBRs) to outline successes and areas for further partnership.

Qualifications

• Advanced understanding of the programmatic mobile ad marketplace • Excellent communication skills (both written and verbal) • Ability to deliver on a personal revenue number while helping the broader sales team reach their goals • Strong analytical and organizational skills • Ability to remain calm under pressure, serving as a problem solver and collaborator across various Unity business functions • In-app programmatic experience • Proficient in Excel/Google Sheets (pivot tables, V-lookup, basic formulas), PowerPoint • Ability to operate within multiple ad-serving platforms

Benefits

• Relocation support is not available for this position. • International relocation support is not available for this position. • Work visa/immigration sponsorship is not available for this position.