IT Administrator

Job Description

• Support, maintain, and troubleshoot systems, including Macs, and PCs, utilizing Windows 10, MacOS, Google Workspace, wireless devices, antivirus software, security software, etc. • Setup user accounts as well as order and install laptops for new users • Support access management, onboarding, and offboarding of employees • Troubleshoot and resolve IT issues via Slack, Google Meet, and the internal ticketing system • Document steps and procedures internal to the team using an internal documentation platform • Maintain an asset inventory of all hardware, software, and computer peripherals • Perform additional tasks as required

Qualifications

• 3+ years of IT experience in a fast-growing startup environment • Major in Management Information System, Computer Science desired but not required • Exceptional customer service • Excellent written and verbal communication skills • Ability to work with minimal supervision • Ability to efficiently prioritize often fluctuating workload • Strong problem solving and ability to learn quickly in a dynamic environment • Experience with working as a part of a team

Benefits

• Performance linked bonus • Equity • Competitive benefits package