Senior Manager of Sales Operations

Job Description

• Track long term sales data, goals, and objectives such as sales performance KPIs, progress to revenue goals, pipeline analysis, and forecasts • Analyze the health of the business and interpret key performance metrics to derive recommendations and action plans to address areas of opportunities • Work with finance to jointly execute on revenue operations responsibilities as well as track key revenue metrics such as ARR, NRR, TCV, ACV • Prepare Board of Directors presentation material (data and formatting) on sales operations and revenue metrics • Implement and manage business operations such as quoting, order process, licensing renewals, and customer agreements • Update the corporate CRM (Hubspot) as necessary to reflect business operational changes including development of dashboards and automated workflows • Lead cross functional projects across product, marketing, service, and finance to achieve sales objectives to include making recommendations for operational changes and investments to improve business outcomes • Assist marketing teams to operationalize customer outreach methods such as account based marketing and pipeline generation • Train staff and new employees on operational procedures, sales materials, and technologies (CRM) • Ensure repeatability in sales functions through training, business process definition, enablement, and deal flow • Support account management needs of the sales organization as required • Manage CRO and global sales teams weekly forecasting meetings

Qualifications

• Bachelor's degree • Minimum 10+ years experience in a sales organization with a track record of increasing responsibility • Excellent project management skills and experience with business process definition and implementation • Experience with CRM management software (Hubspot preferred) • Managing sales pipeline funnel including data analysis for annual and quarterly forecasts • Strong interpersonal skills with the ability to negotiate, communicate, and present effectively with various departments from individual contributors to corporate executives • Strong organizational skills to manage multiple projects and tasks simultaneously • Strong numeracy and analytical skills, including the ability to use Excel, numerical tools and systems

Benefits

• Competitive salary and Equity • Full health, dental, vision insurance • Work with founders and executives closely and participate in all aspects of company building • Continuous training, support and focus on your career goals • Mid-stage startup opportunity in a massive sized market with proven traction and growing rapidly