Senior Revenue Operations Manager

Job Description

• Attentive is seeking a motivated Senior Revenue Operations Manager to help standardize, scale and improve how client-facing teams are managed • Responsibilities include collaborating on forecasted quarterly goals, owning performance models, analyzing business trends, enhancing workflow, and owning strategic projects • The ideal candidate should have 7+ years of relevant experience, excel modeling skills, strong analytical capabilities, and be experienced in a high-growth SaaS environment

Qualifications

• 7+ years of operations or similar experience • Excellence with excel modeling and project management frameworks • Ability to synthesize multiple datasets to glean strategic insights and recommendations • Robust analytical skills, business modeling and presentation capabilities • Strong sense for sequencing and prioritization • High aptitude for partnering with others • Experience in a high-growth SaaS environment

Benefits

• Collaborate on forecasted quarterly goals for client-facing teams, ensuring targets are challenging yet achievable and align closely with expected client behavior • Own model for determining performance and OKRs for upcoming quarters as well as in-quarter reporting, reporting performance on a regular basis to executive leadership, business leadership and individual contributors • Partner with client-facing leadership to understand key trends in the business, proactively identifying opportunities to improve performance and drive value for Attentive and our clients • Enhance workflow for client-facing teams to drive efficiency in managing books of business and everyday client management activities through customer success optimization tools and platforms • Own the operating headcount model and act as a key cross-functional partner to the business for capacity-related recommendations and analyses • Own strategic projects that are complex and cross-functional in nature, breaking down ambiguous problems and utilizing an advanced analytic tool kit to creatively arrive at solutions