Staff Solutions Engineer

Job Description

• Lead Technical Overview and Solution Discovery: Early in the Sales process, you’ll present Marqeta’s technical capabilities to our customers’ product and engineering stakeholders as part of the broader vision of a Marqeta solution. • Designing Solutions: As a deal matures, you’ll partner with Solutions Architects, Product Managers and other key internal teams to refine the Marqeta solution best suited to meet the customer’s goals. • Technical Consulting for Long-term Success: When we close the deal, you’ll be the client’s trusted technical advisor and their bridge to our implementation team. • Represent the ‘voice of the customer’: Solutions Engineering is primarily a customer-facing role, but we also play a pivotal role in the development and rollout of new products and services as we are often the first point of contact for our customers’ technical inquiries. You’ll participate in new product release trainings, assist with beta testing and provide a key link in the feedback loop between clients and our internal product teams.

Qualifications

• Ideally 7+ years experience in a relevant Technology, Product or Sales Engineering role, ideally in the Payments/Fintech industry. • Knowledge of RESTful APIs and relevant tools and technologies (e.g. JSON, Postman, GraphQL, XML, etc.) • Ability to ramp quickly with new technologies, adapt to changing circumstances, and apply creative solutions to unprecedented challenges. • Strong customer-facing skills with the ability to lead presentations and technical consulting sessions via video conference. • Ability to prioritize, manage, and deliver on multiple projects simultaneously. • Team-oriented, positive, resilient and collaborative.

Benefits

• Multiple health insurance options • Flexible time off – take what you need • Retirement savings program with company contribution and after tax contributions • Equity in a publicly-traded company and an Employee Stock Purchase Program • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave • Free therapy sessions, financial and professional coaching, and legal advice • Monthly stipend to support our remote work model • Annual “development dollars” to support our people growth and development