Senior UX Researcher

Job Description

• Help your team of product managers, designers, writers, and engineers understand user needs and have an impact at all stages of product development. • Identify and prioritize strategic and tactical product UX research questions that will have the most impact on 6sense’s customer use of our products and services. • Plan and conduct qualitative or quantitative research, such as in-depth interviews, participatory workshops, ethnography, log analysis, and surveys to deeply understand 6sense’s product users and their behaviors. • Enable others at 6sense to conduct their own research and make user-centric decisions. • Triangulate data from research and other sources to glean insights and actionable recommendations for the 6sense product through written memos/ reports and delivered presentations. • Communicate insights and evangelize the voice of the user across the company.

Qualifications

• A background in Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, Anthropology, or a related field • Professional experience of 7+ years conducting and leading research, ideally in a B2B SaaS company • Applied experience with a variety of qualitative or quantitative research methodologies, including when and how to apply them during the product development process. • Improved and scaled research practices across an organization, enabling others to conduct their own research. • Worked in an ambiguous, fast-paced environment. • Clear and concise communicator, as well as an engaging and persuasive storyteller

Benefits

• Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. • We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices. • We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. • Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. • From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.