Partner Success Manager

Job Description

• Our Partner Success Managers set our Partners up for long-term success by managing the onboarding, training, & certification process across our partner ecosystem - solution, technology, reseller, and hyper-scaler - as well as support enablement for our internal teams. • Lead the delivery & maintenance of our Partner onboarding, training & certification programs for any new or existing partners who manage the Mixpanel solution for their end customers

Qualifications

• 3+ years experience in a client-facing professional services, consulting, customer success, or project management role • Adept at managing complex projects with assorted stakeholders, working across teams and departments • Understands analytics best practices and use cases across industries/verticals and is able to translate these strategies into tailored Partner onboarding & training • Top notch skills in presenting, facilitating, and delivering training/onboarding curriculum • Has a passion for data and analytics, with the ability to apply creativity and curiosity to the problem-solving process. Bonus points for depth in user analytics/product analytics -- you will become a Mixpanel expert! • Experience analyzing data to drive continuous improvement and prove the efficacy of programs. • Have excellent written, analytical, and communication skills • Have experience working with customers and ecosystem partners in the NAM region • B.A./B.S. from top undergraduate school

Benefits

• Comprehensive Medical, Vision, and Dental Care • Mental Wellness Benefit • Generous Vacation Policy & Additional Company Holidays • Enhanced Parental Leave • Volunteer Time Off • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break