Head of Growth Operations and Enablement

Job Description

• Serve as a primary support contact with external distribution partners. • Own the onboarding process for new distribution partners including the setup and tracking in key growth platforms and facilitating training, as needed. • Manage the configuration of our growth and CRM tech stack - essential components of our marketing, sales, onboarding, and retention effectiveness. • Lead our campaign management strategy – event triggers and lead tracking, lead segmentation, sales and marketing campaigns, and performance reporting. • Own the relationship with our sales call center including the planning, forecasting, and training of new sales and marketing campaigns, and ongoing performance reporting. • Manage monthly invoicing and reconciliation processes with partners and internal finance teams. • Facilitate weekly and monthly growth reporting to senior leadership and identify opportunities for further optimization.

Qualifications

• Demonstrated experience leading and driving initiatives with little oversight – the tenacity to break down barriers and align people on a common goal.Demonstrated ability to develop and maintain effective relationships with external partners. • Demonstrated experience managing customer data and CRM platforms. • Demonstrated experience in financial modeling, data analysis, and determining the ROI of growth-related efforts. • Demonstrated experience operationalizing conversions through multiple sales channels and highly fluent in sales attribution, CAC, and LTV. • Demonstrated experience operationalizing sales campaigns that involve the use of inbound, outbound, and warm transfer calls. • Solid knowledge of marketing and distributing a product through multiple external distribution channels. • A growth mindset – a clear and evidenced drive to improve performance through continued learning. • A BA/BS degree, MBA preferred. • Experience at a high-growth early-stage startup preferred.

Benefits

• Equity ownership • Competitive compensation • Medical, vision and dental coverage (US employees) • 401k with company match (US employees) • Three weeks of annual vacation after the first year of employment. Two weeks during the first year. • 8 observed US holidays.