VP of Business Operations

Job Description

• Enable Pursuit to meet our outcomes by ensuring clarity and alignment around goals, and ensuring teams and projects are managed and tracked effectively • Oversee and own implementation of recurring, org-wide business operations processes, e.g. quarterly business reviews, annual planning, etc • Translate overarching company goals into actionable strategies for business units, teams, and individuals, tailored to specific timeframes for performance evaluation and project planning • Drive cross-functional strategic initiatives, structuring projects to enable goal attainment and ensuring they meet the internal and external stakeholders needs • Develop and oversee comprehensive metrics, including key performance indicators (KPIs) and outcomes, for evaluating and reporting on business performance across various units, employing a waterfall approach to ensure thorough tracking and analysis that meets the needs of different stakeholders, such as donors, investors, fellows, and board members • Own design and management of Pursuit data systems at an organizational level and the Fellow journey, managing our Strategy and Ops manager, and Systems and Data Manager • Establish foundational processes, reporting, and KPIs for new business units. Specifically, establish Pursuit's sales enablement function to empower our new Go-To-Market team (comprising Sales, Partnership Success, Investor Relations, and Philanthropy) to meet their ambitious revenue targets, through effective tracking, managing, and reporting on ongoing deal flow through Salesforce • Own weekly review of KPIs with the Executive team, driving strategic and operational interventions and holding business leaders accountable to outcomes • Support the implementation of new processes and systems to enhance operational effectiveness.

Qualifications

• At least 15 years of experience in hands in strategic or operational roles, with experience leading business operations for at least two different companies where you were able to drive business outcomes • Experience leading business operations at a company going through rapid growth or change • Demonstrated experience driving executive leadership accountability to KPIs through strong project management/managing up • Relentless drive toward enabling teams to meet outcomes • Intellectual curiosity; commitment to dive deep into understanding the problem and driving solutions to address root cause issues • HIgh business acumen, with an ability to understand priorities for different customer groups • Excellent project management skills with an ability to build cross-functional coalitions to achieve company wide results • Experience managing successful implementation of recurring company-wide processes such as annual planning and quarterly business reviews • Comfort working directly with the executive team and translating high level strategic initiatives into operational workflows/projects • Experience overseeing data management and workflows for Salesforce or similar CRM • High bar for operational excellence • Knowledge of a variety of tools to employ to drive efficiency and workflow improvements • Comfort working in a fast-moving environment with limited direction.

Benefits

• Great culture where transparency, respect, teamwork, and kindness are valued • Competitive compensation in base, plus bonus and a full benefits package • 401k Match • Unlimited PTO and an all-Pursuit summer break the last week of August and a week-long holiday the last week of December • Flexible, hybrid work schedule with catered lunches once a week and delicious snacks • An opportunity to work at the intersection of tech and social impact, and make a direct impact on the communities of those we serve.