Data Analyst - Customer Behavior

Job Description

• Quince is seeking a dynamic individual to be an integral part of our Ecommerce team as an Ecommerce Analyst. As an Ecommerce Analyst at Quince, you will play a pivotal role in driving growth and optimizing the Quince ecommerce experience through data-driven insights and strategic analysis. You will be responsible for translating data into actionable recommendations to enhance customer engagement, increase conversions, and drive revenue growth.

Qualifications

• Bachelor’s degree in a quantitative discipline (Economics, Statistics, Engineering, Applied Mathematics) preferred • 2-5 years of relevant experience in data analytics with a focus in ecommerce and a deep understanding of the ecommerce conversion funnel • Strong analytical skills and ability to communicate complex data (including experience with Looker) • Strong proficiency in SQL and Excel • Excellent written and oral communication skills, including an ability to communicate across business areas • Ability to prioritize and deliver on multiple threads of work in a fast-paced environment • Strong personal work ethic, including personal initiative and ownership

Benefits

• Translate data into critical insights to unlock growth across the Quince ecommerce experience • Perform comprehensive analysis of customer behavior on the site and the conversion funnel to make recommendations and implement strategies for improvement • Own strategy and development of daily, weekly, and monthly dashboard for reporting both within the ecommerce team and to the Quince leadership • Serve as business owner of ecommerce data, ensure comprehensive and accurate event and data capture • Support A/B and MV testing, methodology, results analysis, and recommendations • Perform ad hoc issue investigation and quantification of business impact • Perform ROI analysis to assess the impact of different initiatives in informing the ecommerce roadmap • Stay up-to-date on the latest ecommerce trends and technologies to identify new opportunities for growth