Strategic Program Manager

Job Description

• As a Strategic Program Manager, you will be an essential part of the commercial team, directly reporting to the Director of Partner Success. • Your primary responsibility will be to manage day-to-day account management activities, keep a detailed project plan and assist in the development of partner-facing assets and deliverables. • You will work closely with clinicians, administrators, and key stakeholders to provide ongoing support and guidance while ensuring we are delivering on our commitments and deadlines in a timely and high-quality manner.

Qualifications

• A minimum of 3 years of experience in project or program management, management consulting, or strategic operations, preferably within the healthcare or enterprise health systems sector. • Strong understanding of the healthcare ecosystem, including the challenges faced by clinicians and healthcare organizations. • Exceptional communication and interpersonal skills, with a proven ability to build trust and rapport. • Technical aptitude with a quick learning ability for complex software solutions. • Demonstrated problem-solving skills, with a proactive, results-oriented approach to account management. • Familiarity with CRM software, customer success tools and project management software. • Strong organizational and project management skills, capable of handling multiple client relationships simultaneously.

Benefits

• Unlimited PTO, plus 12 national holidays • Comprehensive and generous benefits package: • 16 weeks paid parental leave, for all employees • Flexible working hours — we care more about what you accomplish than what specific hours you’re working • Remote work environment • Equity for all new employees • Generous equipment budget for your home office setup ($1600) • Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup. • Plus much more!