AI Technical Writer

Job Description

• The Technical Writer position entails the task of writing documentation and developing curricula aimed creating exceptional technical content for Snorkel AI’s customers, partners, and internal stakeholders • Collaborate with various teams at Snorkel to create outstanding documentation and assist AI teams in utilizing Snorkel Flow • Develop and implement an enablement strategy to onboard new accounts and users more efficiently and independently • Create short-form learning content to enable self-service and improve customer experience • Write user-focused documentation, including how-to guides, concepts, troubleshooting, and embedded help • Drive strategic decisions and execution around infrastructure and tooling around documentation/content • Work with engineering and product teams to document new products, features, and APIs

Qualifications

• A bachelor’s degree in data science, engineering, statistics, computer science, or a related field; in lieu of a degree, a strong interest in data science or machine learning • Minimum three years experience designing and developing training, documentation, or consulting materials for technical audiences (formal or informal) • In-depth understanding of end-to-end AI/Machine Learning approaches •.Exhibited proficiency in project management to collaborate efficiently with diverse stakeholders in identifying learning requirements, researching technical subjects, and creating educational material • Excellent problem-solving and analytical skills with an aptitude for learning new technologies • Experience implementing content publishing tools

Benefits

• comprehensive medical, dental, and vision plans for Snorkelers and their families • yearly wellness stipend • 401k program • parental leave program offers up to 20 weeks of paid time off • workstation setup allowance