Revenue and Billing Operations Manager

Job Description

• Lead process improvement and automation of Billing and Collection tools • Collaborate cross-functionally with teams to enhance customer experience and streamline Order-to-Cash processes • Implement and maintain customer onboarding procedures • Develop and implement policies and procedures to scale with the business • Create cloud marketplace private offers • Responsible for all billing, accounts receivable, and collections reporting • Complete Month end close journal entries, reconciliations, cash forecasts, and fluctuation analysis in the Order-to-Cash cycle • Validation of monthly revenue and deferred revenue from usage based customers • Develop and maintain key performance indicators (KPIs) related to billing operations, revenue collection, and customer billing • Research implications of sales-type taxes • Prepare related monthly/quarterly sales tax filings and quarterly nexus reviews

Qualifications

• Bachelor Degree in Accounting, Finance or related field • Minimum 5+ years of experience working in billing in a high-growth SaaS or Software environment • Experience with specifically high volume, low dollar B2B business processes • Excellent organisational abilities, attention to detail, strong written and oral communication skills • Proven ability to work in a cross-functional, fast-paced environment and lead complex initiatives • Proficiency in Salesforce, NetSuite (or similar ERP systems), Stripe, Orb or Metronome (or similar usage billing tool), Cloud marketplaces (GCP, AWS, Azure), Microsoft Office (Excel) and Google Suite (sheets and docs)

Benefits

• equity options • comprehensive health plans • retirement benefits • unlimited paid time off (PTO)