Account Manager - Buyside

Job Description

• Manage all aspects of the renewal cycle for Reorg’s subscription relationships within the buyside sector • Manage key client interactions with a determined focus on expansion opportunities (cross-sells, upsells) within accounts and subscription renewals targeting 115%+ net retention • Collaborate with customer success to deliver excellent client service and customer experience • Coordinate with Reorg’s product team to identify opportunities for product and platform enhancements • Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy

Qualifications

• 3 to 5 years of experience in an account management capacity, renewing, upselling, and cross-selling solutions to the buyside • Strong ability to build relationships and business partnerships to meet and exceed net retention targets • Proven success in hitting quota and retention targets • Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams • Excellent interpersonal, verbal and written communication • Experience with Salesforce

Benefits

• Competitive health benefits • Matched 401k and pension plans • Paid time off • Generous parental leave • Gym subsidies • Educational reimbursements for career development • Recognition programs • Pet-friendly offices