Commercial Customer Success Manager

Job Description

• Ensure customer success and adoption • Responsible for assigned customer onboardings • Develop and maintain strategic relationships with customers • Provide technical product expertise • Educate various departments on business value • Increase product usage and drive cross sell opportunities • Serve as primary point of escalation

Qualifications

• Exceptional Customer Success Manager - Commercial • Experience in working with customers • Proficient in deployment models and governance structures • Knowledge of best practices • Ability to drive adoption and retention • Strong communication and problem-solving skills

Benefits

• Flexible, trust-oriented culture • Empowerment to take ownership • Innovate and build company • Vibrant and dynamic work environment • Multitude of benefits