Manager, Site Reliability Engineering

Job Description

• NMI is seeking a Manager to lead a distributed team of highly skilled DevOps Engineers and Database Administrators within our Site Reliability Engineering (SRE) organization. • Responsible for managing a team of professionals spread across various locations in the United States. • Lead incident response efforts, ensuring timely resolution and minimal customer impact. • Coordinate with cross-functional teams to align engineering efforts with business objectives and customer needs.

Qualifications

• 7+ years of experience in Site Reliability Engineering, DevOps, System Administration, or similar roles • Strong background in hardware and data center operations, including server and storage installation, troubleshooting, and decommissioning. • Proven track record of managing high-availability production environments with stringent uptime requirements. • Excellent problem-solving abilities and a proactive approach to incident management and infrastructure improvement. • Strong communication skills, with the ability to engage both technically and strategically with team members and stakeholders.

Benefits

• A remote first culture! • Competitive compensation and benefits • Personal growth and advancement opportunities • Flex PTO & dedicated sick time • 13 Paid Holidays • Gym membership discount • Company volunteer days