Business Analyst - Boston

Job Description

• Lead or participate in requirements gathering/JAD sessions, working closely with Project or Product Manager(s), developers, subject matter experts, vendors, and users. • Develop comprehensive test cases at the application and multi-application levels. • Work with user community, technical teams and vendors to meet implementation timeline. • Conduct and direct end-user testing responsibilities. • Facilitate business/functional requirement review, approval, and sign-off sessions. • Document business practices and workflows, identify opportunities for improvement, support process improvement, discover issues and deliver improved value. • Prioritize initiatives based on business needs and requirements. • Effectively communicating insights and plans to cross-functional team members and management. • Ensure solutions meet business needs and requirements. Monitor service level agreements.

Qualifications

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred. • Minimum of 7 years of related experience as a business analyst, data analyst, or implementation manager. • Experience writing Use Cases, functional and non-functional requirements to document. • Experience collaborating with a multi-disciplinary team to translate user and technical requirements and lead the team through smooth and continuous delivery. • Knowledge and experience with product management methodologies, principles and processes. • Experienced in change management and risk management principles and processes to provide leadership in the development of strategic plans and change management initiatives and their roll-out. • Experience using data to make decisions, gathering data insights by design to improve outcomes. • Experience in using tools like Microsoft Excel, Microsoft Visio, Microsoft PowerBi. • Experience in writing SQL queries and relational databases like SQL Server, Oracle, Postgress etc. • Knowledge of some programming languages like Python, R, SAS is desirable. • Demonstrated experience developing and maintaining working relationships with internal and external partners and can effectively promote collaboration among differing viewpoints. • Strong understanding of technical concepts and legacy systems. • Knowledge of user experience design and user research principles and concepts. • Ability to communicate and articulate problems and resolutions to technical and non-technical teams. • Outstanding interpersonal and teamwork skills; and the ability to develop productive working relationships with colleagues and partners. • Experience working in a virtual environment with remote partners and teams. • Proficiency in Microsoft Office.

Benefits

• Salary Range: $85,000-$115,000, plus benefits • Health insurance • Paid time off • Retirement benefits