Senior Client Success Associate

Job Description

• Assist the Client Success team in building RFPs to create comprehensive media plans for existing and potential clients • Partner with the Client Success team to gather assets, set-up campaigns, and monitor campaigns for performance and delivery • Partner with Sales to manage client relationships and client satisfaction, including determining client goals, deliverables, asset management, and delivery to achieve campaign success • QA creative files and digital assets for DOOH & Mobile campaigns. Coordinate with Client Success to ensure creative files and tags meet specs. • Coordinate custom creative development with client and internal teams, overseeing the timeline and asset creation from start to finish • Traffic 1st and 3rd party campaigns across DOOH and mobile • Pull DOOH and Mobile reporting, coordinate with internal teams to resolve reporting discrepancies and meet client needs • Support the Client Success team with billing efforts for our clients • Take clear ownership of assigned projects and keep them on-track; meet all deliverables accurately and in a timely manner

Qualifications

• Bachelor’s degree • 1-2 years of industry experience; experience at a programmatic technology company preferred. • Experience working w/ Third Party Ad Servers, Verification, and Measurement Partners (DoubleClick, Sizmek, IAS, DoubleVerify, Cuebiq, Foursquare, IRI, etc.) • Understanding of ad operations, trafficking and analytics • Experience or familiarity with mobile and or location-based data • Highly proficient using MS office suite (Excel, Word, PowerPoint)

Benefits

• Flexible, fun start-up environment and culture. • An approachable and accessible C-Suite. • Comprehensive health benefits. • 401k + match. • Quarterly Lifestyle Stipend. • Unlimited PTO and summer Fridays. • Company-wide and team specific entertainment budgets. • Sponsored Volunteer Events and Vistar Gives Back program. • An awesome and supportive bunch of people to work with and learn from.