Associate Manager, Technical Product Management

Job Description

• The Associate Manager, Technical Product Management role is responsible for facilitating seamless integrations between Back of House (BOH) and Above Store (AS) platforms and systems and efficient data delivery to downstream consumers. With this role the opportunities are endless: from defining the future of HR integrations to optimizing data delivery to drive key business insights, this role sits at the intersection of the restaurant and the home office. • Partner with product and engineering leads to support design of ideal state of Back of House integrations ensuring data integrity and platform stability. • Partner with product and engineering leads to support design of future state of data delivery optimizing for reliability, timeliness and flexibility. • Perform data mapping between relevant systems (ATS, HRIS, User & Employee Provisioning, timekeeping, etc.) to ensure continuity, stability and performance. • Define and document technical requirements and documentation for systems integrations related to Back of House Integration & Middleware Products in partnership with operations, product, franchise stakeholders and platform teams. • Serve as the subject matter expert for Back of House/Above Store integrations partnering with reliability engineering and architecture/engineering leads on other platforms to address production issues and implement monitoring. • Work closely with development, operations, and product teams to ensure that all systems are integrated to meet business requirements • Leverage detailed knowledge to highlight opportunities and risks to product team and proactively identify opportunities to enhance stability within the connected kitchen architecture

Qualifications

• BA/BS in Computer Science, engineering or related field or equivalent years of experience • 5 years of experience in a technical product manager or solutions architect role working within an Agile environment • 2 years hands on experience working on product integrations and analyze/debug system integration issues • Experience with integration and middleware technologies such as REST, SOAP, JSON, XML, and/or EDI • Experience with a variety of databases (SQL and/or NoSQL such as DynamoDB) and/or ETL tools • Preferred 2+ years of experience working on HRIS or labor management • Preferred 2+ years of experience working within an AWS serverless environment. • Preferred Experience with data analysis • Excellent verbal and written communications skills with a discerning eye for details that matter • A passion for solving problems and a customer centric mindset

Benefits

• Hybrid work schedule and year-round flex day Friday • Onsite childcare through Bright Horizons • Onsite dining center and game room (yes, there is a Taco Bell inside the building) • Onsite dry cleaning, laundry services, carwash, • Onsite gym with fitness classes and personal trainer sessions • Up to 4 weeks of vacation per year plus holidays and time off for volunteering • Tuition reimbursement and education benefits • Generous parental leave for all new parents and adoption assistance program • 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting • Comprehensive medical & dental including prescription drug benefits and 100% preventive care • Discounts, free food, swag and… honestly, too many good benefits to name