Staff Product Manager (Loyalty)

Job Description

• Taco Bell is looking for a Loyalty Product Manager to manage the loyalty platform and offers engine and partner with digital/marketing teams to help lead the next evolution of Taco Bell’s loyalty program. • This role will be responsible for understanding loyalty and rewards/offers strategies in order to identify and build new loyalty platform and offers engine features. • This position will report to the Director of Customer Technology Platforms and will work very closely with multiple stakeholders within the Taco Bell and YUM organization as well as external partners. • The ideal candidate should have a proven track record and passion for product development and leveraging technology to enable new customer experiences across multiple channels.

Qualifications

• Bachelor’s degree in Marketing, Business, or Technology or similar background • 8 + years of experience in Loyalty or Marketing Technology and/or as a Product Manager in a SaaS environment • Experience in building, scaling, and integrating marketing technology solutions and working with engineering/QA teams throughout the entire product/software lifecycle • Demonstrated ability in analyzing data to develop fact-based recommendations to solve problems as well as understanding architecture diagrams and API documentation • Strong experience in vendor management, RFPs/sourcing, contracts, and budget management • Understanding of omni-channel customer experience strategies and how to leverage and integrate offline and online technologies (e.g., POS/Kiosk/Digital Menu Boards and mobile/ecommerce/CRM) • Proficiency in agile/scrum methodology and JIRA/Confluence is preferred

Benefits

• Hybrid work schedule and year-round flex day Friday • Onsite childcare through Bright Horizons • Onsite dining center and game room (yes, there is a Taco Bell inside the building) • Onsite dry cleaning, laundry services, carwash • Onsite gym with fitness classes and personal trainer sessions • Up to 4 weeks of vacation per year plus holidays and time off for volunteering • Tuition reimbursement and education benefits • Generous parental leave for all new parents and adoption assistance program • 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting • Comprehensive medical & dental including prescription drug benefits and 100% preventive care • Discounts, free food, swag and… honestly, too many good benefits to name