Analyst/Senior Analyst, Financial Operations

Job Description

• Monitor global end-to-end client transaction lifecycle, handle inquiries, detect exceptions from data reports and dashboards in a timely manner, communicate with teams and other departments to handle issues • Support with daily safeguarding obligations, across multiple Airwallex entities • Monitor the clearing and settlement of client funds and global money pools; drive data oriented approaches to improve our liquidity management system, fund risk management and treasury efficiency and utilization • Maintain the team knowledgebase and refine the standard operating procedures; find opportunity for operational optimisation and process automation tooling. • Build data-oriented performance metrics, quality assurance framework and tooling to monitor, detect, and remediate operational risk areas and control defects to minimize errors • Set up compliant, accurate and timely reporting data capabilities based on external regulatory and third party requirements

Qualifications

• Bachelor’s degree or above • 2-3+ years of experience in payments or operations at a technology company • Ability to rapidly understand new products and demonstrate problem-solving skills • Strong communication skills and customer service orientation • Attention to detail and tendency towards a documented approach • A strong team player who thrives in working in close collaboration with other teams • Experience with MS Office; technical skill set of VBA, SQL, and visualization tools like Looker and Data Studio is a plus

Benefits

• Offers Equity • Offers Bonus