Document Control and Technical Writing Specialist

Job Description

• As a part of the Quality Systems team, the Document Control and Technical Writing Specialist will work under the direction of the Sr. Manager, Change Control • Support new and ongoing document control initiatives • Support day-to-day activities for document control & training • Coach & support document owners in the writing process • Review and edit procedural documents to ensure clarity and reader-friendly language • Provide specialist knowledge on the writing process • Assist with identification of SME(s) and business partners for procedural documentation • Collaborate with cross-functional departments to ensure timely implementation of document change requests • Facilitate the life cycle of master documents • Assist with ongoing user support for electronic document management systems • Assist Sr. Document Control and Training Specialist to deploy quality-driven procedural training needs in the LMS • Drive continuous improvement

Qualifications

• A minimum of 2 years relevant work experience is required • GxP Quality System knowledge, including relevant regulations and guidances (e.g. ISO 13485, ICH Q10, Part 11/Annex 11) • Operational experience with electronic quality systems • Experience with Document Management Systems (i.e. Veeva/Documentum) is preferred • Technical writing skills; ability to read, write & understand complicated product documentation & standard operating procedures with attention to high-level concepts preferred • Strong written and verbal communication skills, analytical problem solving and conflict resolution skills • Flexible, highly motivated, with strong organization skills, ability to multi-task with attention to detail • Must be able to manage shifting priorities to meet critical deadlines in a fast-paced and dynamic, growing environment • Effective interpersonal skills with the ability to collaborate / communicate within all disciplines of the organization • Ability to work independently with a high degree of accountability • Proficient with using Microsoft Office applications (Outlook, Excel, Word, and PowerPoint) and Google applications (sheets, docs, forms)

Benefits

• A place to grow your career • People. Work with talented, committed and supportive teammates • Equity and performance bonuses. Every employee is a stakeholder in our success • Cell phone subsidy, commuter benefits and discounts on JUUL products • Excellent medical, dental, and vision benefits