Director, Product Management - Telehealth

Job Description

• Drive a pipeline of product features and enhancements that deliver truly personalized care based on customers’ genetics and other health factors; constantly refine priorities to ensure alignment with company goals and overall product vision • Identify customer pain points and opportunities with key partners, build business cases to address them, and collaboratively brainstorm product opportunities to deliver those solutions • Communicate priorities, requirements, plans, and project status with key stakeholders throughout the organization on an ongoing basis • Collaborate with Engineering and Design to plan, build, and launch features; facilitate communication, organization, and task management from concept through launch • Partner with our genomic health, pharmacy, medical, operations, patient support, and marketing teams to operationalize new initiatives and create high-value patient experiences • Define success metrics for, measure, and evaluate the impact of product efforts • Maximize efficiency in a constantly evolving environment

Qualifications

• 10+ years of experience in product management at a technology company for a consumer-facing product, ideally in the healthtech / telehealth space • 5+ years experience hiring, mentoring, and leading a team of product managers and a track record as an amazing manager • Deep experience with cash-pay telepharmacy and telehealth, understanding customer needs and market opportunities • 4+ years of experience developing features or functionality requiring a high level of user-centric design and iteration • Strong analytical skills, including a command of A/B testing. You leverage data to identify impactful opportunities and drive strategic decisions. • Exemplary communication, presentation, and organizational skills. You are clear and effective across different types of audiences. • Experience in highly regulated industries navigating delivering customer value in the midst of requirements and approvals required by regulations • Innovative thinking and problem solving. You’re able to translate business objectives and nebulous ideas into highly successful, creative consumer products. • Independent and proactive leadership. You listen well and convince others to pursue both completely new experiences and optimizations of existing flows that best serve the company mission. • Understand how to decide when to build vs. buy features. Experience evaluating vendors and creating frameworks for balancing customization with time to market • Passion for health, our customers, and the problems we’re solving.

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service