Manager, Social Media

Job Description

• Lead Gong’s social media and brand content strategy, knowing what channels to invest in and how to create memorable content and campaigns. • Ensure the successful execution of day-to-day operations, including original content creation, publishing, landscape listening, community management, and analytics. • Leverage social measurement to share cross-functionally relevant insights and actionable recommendations. • Partner with the digital team to make recommendations for paid social to expand reach and increase both engagement and followers. • Develop processes and best practices to scale our social media and brand content function as we grow. • Partner with senior leaders and content creators to amplify our content and campaigns across personal channels. • Develop our influencer marketing program - know who we should be partnering with and how to create authentic content. • Manage the strategy for our CRO podcast, Reveal, to increase subscribers and listeners with our target audience. • Ensure all content is world-class, on-brand, and consistent in terms of style, quality, and tone of voice.

Qualifications

• 6+ years of proven social media and brand content experience in-house or at an agency. • 2+ years of people management experience. • Experience working cross-functionally with internal teams and leadership to develop cross-functional social media content and campaigns. • Exceptional writing, editorial, and communication skills – experience writing for social is a must. • A creative mindset, with the ability to quickly identify trending topics and know when to engage. • A detail-oriented approach, with the ability to manage multiple, high-profile projects and deliverables. • Know how to get the most out of your content with AI. A podcast? Webinar? Guide? You’re ready to repurpose and get more out of it for other channels, and know how to use AI to get it done effectively. • Comfortable with making data-backed decisions to improve content strategy. • Seasoned knowledge and appetite to learn emerging social and content tools and tactics.

Benefits

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs. • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. • Mental Health benefits with covered therapy and coaching. • 401(k) program to help you invest in your future. • Education & learning stipend for personal growth and development. • Flexible vacation time to promote a healthy work-life blend. • Paid parental leave to support you and your family. • Company-wide recharge days each quarter. • Work from home stipend to help you succeed in a remote environment.