Senior Product Analyst

Job Description

• Take ownership of developing and maintaining highly impactful SaaS metrics and dashboards in Looker for Productboard’s Product teams. Perform ad hoc analysis with a sense of urgency to drive critical strategic business decisions. • Collaborate closely and proactively with cross-functional teams, including product managers and engineers, to gather requirements and ensure seamless alignment on analytics initiatives. • Use Productboard’s data to create statistical inference and/or modeling techniques to identify key patterns in user behavior in order for us to inform product and business recommendations. • Own data models, dashboards, and other data artifacts with a responsibility to keep them accurate and up-to-date. • Work with the Data Engineering team to build out our data pipeline and feedback loops. • Build collaborative, influential relationships and processes with cross-functional teams such as Data Engineering, Finance, Engineering, Product, and more. • Evangelize data-centricity and best practices both across and outside of the company.

Qualifications

• 5+ years of experience using analytics to drive key business decisions, such as business/product/marketing analytics, business intelligence, or strategy consulting. • Experience applying advanced statistical techniques like regression analysis, cluster analysis, or machine learning to uncover insights and inform data-driven decisions. • Experience with data querying languages (e.g., SQL), scripting languages (e.g., Python), and/or statistical/mathematical software (e.g., R). • Advanced experience with Snowflake or any PostgreSQL-based database. • Experience with front-end web analytical tools (e.g., Amplitude, Segment) and building insightful data visualization (extra points for hands-on experience with Looker). • Have a bias for using the right tools to get the job done with efficiency. • Demonstrated ability to present complex analytical findings in a clear and compelling manner, adjusting the communication to suit the technical understanding of diverse audiences.

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service