UX Researcher

Job Description

• Design and implement research throughout the product lifecycle, from early stage discovery and strategic research through iterative prototype testing and post-launch measurement • Proactively collaborate with design, product, clinical, and commercial teams to define a research roadmap that answers high impact product and strategy questions • Build on past research and evolve insights over time, driving impact by effectively communicating findings to cross-functional partners and stakeholders • Take ownership in defining the role of UX Research at Spring Health as an early member of the team, including building out processes and communications strategies that allow us to scale and grow our capabilities responsibly and efficiently

Qualifications

• Bachelors, Masters, or PhD in Human-Computer Interaction, Information Science, Psychology, Cognitive Science, Anthropology, or related field, OR equivalent experience in an industry setting • 3+ years proven track record conducting UX Research with product teams - designing, running, and reporting on your studies • Expertise in qualitative and quantitative user research methodologies including when and how to apply them during each product phase • Demonstrated ability to make measurable impact, turning insights into action with excellent facilitation, consensus building, persuasion, and presentation skills • Experience with and enthusiasm around working on a cross-functional product development team

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available • A yearly allotment of no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents • 10 allocated sick days per year • Flexible paid time off in addition to 12 paid holidays throughout the year • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management • Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four-week, fully paid sabbatical leave to renew and recharge.