Lead Principal UX Researcher

Job Description

• You will be the go-to lead for research across multiple product areas, partnering closely with product owners, engineering and design leads as well as our business counterparts. • You will scope and execute strategic projects from early concepts through post-release measurement and iteration, integrating both qualitative and quantitative approaches along the way. • You will manage and mentor a growing team of researchers - and provide guidance and coaching to your colleagues on the UX and Product teams. • You will be creative and resourceful in your approach to gathering insights, utilizing your relationships with clients and business partners, and knowing when to scale with vendors and secondary research. • You will be building relationships and collaborating with our business team on projects as well as conducting research with clients to understand their needs, pain points and how to improve their end-to-end journey. • You will be influencing and informing our product process with qualitative and quantitative data - defining and evangelizing metrics and generating innovative ideas to expand our understanding of our users and our business.

Qualifications

• 10+ years of experience as a user researcher at a technology company • You have leadership skills to drive research programs to strategic impact using a breadth and depth of mixed method research approaches • You get to the “so what” and can synthesize data from multiple sources (primary, secondary) to surface insights that are valuable and feasible for the business • You have expertise in championing research and data-informed decisions across an organization and work with stakeholders to identify areas of high impact for research • You are comfortable working independently on complex or ambiguous problems and get creative when you have resource constraints • You are a natural storyteller and know how to deliver your research findings to communicate in a way that engages stakeholders and diverse audiences, including executives • You are passionate about research and stay up to date with the latest user research trends, best practices, technologies, and tools • Research experience in B2B and advertising tech is a big plus

Benefits

• NY, CO, CA, and WA residents only: In accordance with NY, CO, CA, and WA law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan. • The Trade Desk also offers a competitive benefits package. Click here to learn more. • Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave