IT Engineer, Endpoints

Job Description

• Manage our growing fleet of ~500 macOS, ~20 Windows, and ~350 ChromeOS endpoints in a way that is efficient, effective, secure, and financially sound. • Partner with peers and stakeholders across the entire organization to optimize workflow efficiency in service of Headway's rapid growth. • Participate in an on-call rotation with other IT team members to provide technical support to Headways workers by reading/listening, researching and then answering questions and troubleshooting issues. • Measure the impact of your contributions through quantitative reporting methods that promote visibility into our impact and enable our team to make data-informed decisions.

Qualifications

• You have 5+ years of experience working as a Client Platform Engineer (or equivalent title) for macOS and/or ChromeOS. • You have experience using Jamf Pro, Microsoft Intune, and Google Chrome Enterprise Management. • You have experience in building automation/glue with Tray.io. • You have administration expertise with at least three of the following products: Okta, Google Workspace, Zoom, Slack, Atlassian Jira, Atlassian Confluence, and 1Password. • You are skilled at working with stakeholders to collect, synthesize, and present solutions that meet business needs and drive workflow efficiency. • You are an excellent project manager who is organized, methodical, and someone who takes the time to deliver high-quality work. • You are a team player with no ego, welcome feedback with a growth mindset, and are adept at managing up and across teams.

Benefits

• Equity Compensation • Medical, Dental, and Vision coverage • HSA / FSA • 401K • Work-from-Home Stipend • Therapy Reimbursement • 16-week parental leave for eligible employees • Carrot Fertility annual reimbursement and membership • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st • Unlimited PTO • Employee Assistance Program (EAP) • Training and professional development