Business Operations Manager

Job Description

• Helping analyze data to identify trends, extract relevant insights, and make strategic business recommendations • Execute initiatives and drive programs to create and improve operating processes and reduce inefficiencies • Work cross-functionally with marketing/product/engineering, and fraud/risk organizations to help drive the development of Charlie’s core business • Leverage business acumen, industry knowledge, and data analytics skills to develop/deliver intelligence and business analytics

Qualifications

• 3+ years of relevant work experience and/or experience in a business operation, product management, investment banking, or management consulting role • Bachelor's degree or equivalent practical experience • Ability to work cross-functionally with marketing, support, business intelligence, product/engineering teams • Preferred: SQL, experience with data visualization tools • Ability to perform with a P&L mindset, create financial projections for BizOps initiatives • You make positive things happen • You want to work in a fast-paced startup environment • Regardless of how big or small the task is, you approach it with energy and enthusiasm • You keep calm under pressure. When something doesn’t go as planned, you can keep your cool and find a solution • You love to learn! Whether it be a new way of doing an old task or a new skill entirely, you are excited about broadening your expertise

Benefits

• Equity ownership • Competitive compensation • Medical, vision and dental coverage (US employees) • 401k with company match (US employees) • Three weeks of annual vacation after the first year of employment. Two weeks during the first year. • 8 observed US holidays