Manager, Business Operations & Performance

Job Description

• Lead weekly performance reporting and twice yearly forecasting across our commercial verticals • Closely support functional stakeholders in initiatives that drive growth or margin across our commercial verticals • Leverage financial acumen across commercial verticals to proactively identify opportunities or risks to our forecast & plans • Work alongside functional stakeholders on key partnership milestones within the lifecycle of our commercial verticals (New Business, Inventory & Pricing, Renewals) and ensure alignment with our long-term financial & strategic aspirations • Help grow the BizOps department by attracting and recruiting outstanding talent • Lead semi-annual long term planning & budgeting for specific commercial verticals • Lead ad hoc analysis for our Board & Investor Relations function • Drive collaboration, understanding and clear accountability on financial performance across all teams at SeatGeek, often working with the Analytics, Data Science, People & Office of the CEO teams in service of this goal

Qualifications

• 6+ years of relevant experience, with 4+ years of business and/or strategy operations, investment banking / private equity, or consulting experience preferred • Strong understanding of finance and mastery of Excel and/or Google Sheets; ability to roll up your sleeves on analytical work • Experience pulling insights out of large data sets, preferably using BI visualization tools or SQL, R or Python • Proven track record of using data to drive business decisions • Excellent communication skills with the ability to synthesize strategic insights in an actionable and compelling manner • Ability to work well with other personalities - you’re a low ego team player • A “Builder” mentality that gets things done through exceptional collaboration • Self-motivation with tenacity to handle multiple competing priorities - you’re always looking for ways to reduce ambiguity • Critical thinking skills; ask great questions, but also provide solutions • Comfortable operating with speed > perfection • Values a strong team and feedback

Benefits

• Equity stake • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely • A WFH stipend to support your home office setup • Unlimited PTO • Up to 16 weeks of paid family leave • 401(k) matching program • Health, vision, dental, and life insurance • Annual subscriptions to Headspace, Ginger.io, and One Medical • $120 a month to spend on tickets to live events • Annual subscription to Spotify, Apple Music, or Amazon music