Manager of Account Management

Job Description

• Lead the launch and expansion of the Florida and Georgia market for Account Management• Identify and leverage opportunities to enhance market presence and service offerings• Manage a personal book of clients, ensuring high levels of satisfaction and retention by addressing their needs promptly• Build and maintain strong client and broker partner relationships through regular communication and exceptional service• Recruit, train, and mentor a team of Account Managers in Florida and potentially Georgia, providing ongoing coaching and support to foster a collaborative and high-performance team environment• Set clear performance goals and conduct regular evaluations to ensure team members meet or exceed expectations• Develop and implement best practices for account management processes and procedures• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and drive operational efficiency• Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction

Qualifications

• 5+ years of experience in account management in health insurance or employee benefits, with at least 2 years in a leadership role • Proven track record of successfully managing client relationships and achieving growth targets • Strong leadership and team management skills, with the ability to motivate and develop team members • Excellent communication and interpersonal skills, with a client-focused mindset • Strong sense of ownership, a bias for action, and superior problem-solving skills • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively • Current Florida State Health and Life insurance license in good standing (Preferred) • Bachelor’s degree

Benefits

• Competitive salary, bonus opportunity, and equity package • Comprehensive Medical, Dental, and Vision benefits • A 401k retirement plan • Paid vacation and company holidays • Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.