Customer Service Representative - Domestic

Job Description

• Maintain flow of information and communication with customers, sales staff and other departments throughout the order process • End to end process of orders received from domestic or international customers and sales staff • Order processing includes order entry, additional documentation, follow-through and invoicing • Monitor all orders through the process to ensure on-time delivery to meet customer’s expectations

Qualifications

• AA/AS degree in Business or Agriculture or equivalent • 3 - 5 years' experience in customer service • Experience with ERP systems (JD Edwards a plus) • Excellent oral and written skills • Proficiency in English; proficiency in Spanish, French or Portuguese a plus • Microsoft Office Suite experience • Internet & high-volume E-mail experience

Benefits

• Competitive salary • Comprehensive Benefits Choices • Work/Life Balance • Wellness Benefits • Internal Career Progression • Learning Environment • Financial Wellness • Family Benefits