Quality Assurance Engineer II

Job Description

• In this role as QA II you will be a highly contributing member of a core engineering team working to build the LivePerson products offering from the ground up and expertly integrating it into the existing LivePerson offering. We are looking for a QA to develop and execute exploratory and automated tests to ensure product quality. The responsibilities include understanding system requirements, designing and implementing tests, and in some cases debugging and defining corrective actions. This also includes creating a test framework and/or integrating with other test frameworks. You will also review system requirements and track quality assurance metrics (e.g., defect densities and open defect counts.)

Qualifications

• 5+ Years of industry experience • BS/MS degree in Computer Science, Engineering, or a related subject • Proven work experience in software quality assurance • Good knowledge of software QA methodologies, tools, and processes • Must have Programming skills in Java, Python, JavaScript or TypeScript. • Relational or non-relational databases experience, including MySQL and Cassandra. • Self-starter, with the ability to perform QA Duties with minimal supervision. • Experience testing REST based API’s • Experience in writing clear, concise, and comprehensive test plans and test cases • Experience in Automation Framework (Cypress, PlayWright, PyTest) • Experience in QA automation tools, frameworks, and libraries • Hands-on experience with both white box and black box testing • Hands-on experience with automated testing tools and libraries (TestNG) • Experience working in an Agile/Scrum development process • Experience with performance, resiliency, and/or security testing is a plus • Experience working with Chaos Monkey, JMeter is a plus • Knowledge of CI/CD and experience working with Jenkins or similar tools. • Strong preference for candidates with experience testing integration of telephony, CRM, or CTI applications • Experience working with Google Cloud Platform, AWS, or Microsoft Azure • Excellent Analytical Skills with a detailed understanding of SDLC especially with Agile development methodology • Experience with Kafka and Elasticsearch is a huge plus • Understands the process and sees value in automation and efficiency • Strong problem-solving experience, being able to come up with solutions, including collaborating with 3rd party engineering teams.

Benefits

• Health: medical, dental, and vision insurance and wellbeing resources and programs • Time away: Public holidays and discretionary PTO package for flexible days off with manager approval • Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability • Family: parental leave, maternity support, fertility services • Development: Generous tuition reimbursement and access to internal professional development resources.